Customer expectations are rising faster than enterprises can adapt. Agentic AI changes the equation — enabling organizations to move beyond traditional automation to understand intent, anticipate needs, and act in real time. 

Join Genesys and a select group of CX leaders for an executive dinner exploring where AI should act autonomously, where human judgment matters most, and how to capture the value of AI without sacrificing trust or empathy. 

Key Takeaways:

• Understand how Agentic AI transforms automation into empathetic, proactive experience orchestration
• Learn how leading enterprises are using AI to anticipate customer needs and personalize every interaction
• Explore the right balance of AI autonomy and human judgment
• Compare strategies with CX peers to align people, data, and technology for more connected experiences